Services Overview - FFE Fire & Security

FFE Fire and Security offer comprehensive services within the fire and security industry. We will survey a premise and say what would be required for a particular system to meet the customer needs and all necessary requirements. We can then design it to exact specifications and produce accurate drawings using our CAD facilities. This means that we can process any order or enquiry quickly and efficiently.

After a job is complete, the system installed has to be tested to see if it works correctly and to the required standards. We carry out full commissioning on all of our work if required.

It is essential that any system is maintained in good working order. For this purpose we offer full maintenance services in the form of periodic services two to four times a year to make sure all systems and components are functioning correctly and comply with all necessary standards. In case of emergencies for our contract customers we offer a 24 hour call out service to attend site and correct any problems.

Small works can also be easily arranged to add to any existing system whether installed by us or not (we also service systems not installed by us if required). This may be because of an extension to a building or change in customers' requirements.

Surveying

We provide a friendly response to all enquiries, and offer a survey service to establish customer's exact requirements. It is very important that we examine your requirements thoroughly, before offering advice or recommending a suitable solution.

We will discuss your budget, survey the premises and provide expert advice on fire risk and safety procedures; we will carry out a fire risk assessment on location to determine what type of system to implement.

Once we are fully aware of your situation, we can specify a customized system and present our solution along with a written explanation and an estimate to undertake the work.

Design (with CAD facilities)

After a survey has taken place or a specification that has all ready been surveyed is received it is necessary to design the system. The exact positioning of every item to be installed is marked out and the system is designed around the number of devices present. Fire zones are calculated and the system is divided between each zone. We design to exact specifications and produce accurate drawings using our CAD facilities.

Supply

FFE Fire and Security are a privately owned, independent company and this gives us freedom of choice when it comes to product supply. We are able to source our products from any manufacturer whether it be a question of preference or job specification we are able to offer the most appropriate and cost effective equipment.

Installation

After the customer is happy with the design installation can commence. We install everything from the Fire Proof Cabling all the way to the Fire Panel and the programming of the system. If you all ready have a Fire Detection System in place then we can replace or upgrade and improve the existing system. All work carried out is in accordance with British Standard 5839.

Commissioning

After a job is complete, the system installed is inspected and tested to verify that it has been appropriately installed. This ensures customer satisfaction and a system conforming to the required standards and to its own specification. Commissioning also includes customer training to show them how the system works and basic operation procedures. Following successful completion certificates are issued to show that it complies with industry standards. We carry out full commissioning on all of our work.

Maintenance

It is essential to maintain any system to ensure that it is in good working order and the possibility of any unrevealed faults are identified. Preventative measures can be taken to ensure the continual reliability of the system. This is also an ideal time to introduce the user to any changes to the system that affect the protection afforded by the system. It is recommended that a system is serviced four times a year.

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